Noble Battery is India’s leading online multi-brand quality battery treasure trove, based in the capital city of New Delhi. With over two decades of experience, we specialize in providing 100% original and genuine battery products from renowned brands such as Amaron, Exide, Luminous, Microtek, Okaya, Su-Kam, and many more.

Our commitment to customer satisfaction is unwavering. We offer free home delivery and installation within 2-4 hours of your product being delivered, ensuring a seamless experience for our valued customers. Rest assured, your shopping experience with us is secure and worry-free.

 

Cancellation Policy:

We understand that circumstances may change, and thus we have designed our cancellation policy to be customer-friendly:

– Cancellation requests must be made within 1 hour of placing an order. If the order has already been processed for shipping, a nominal cancellation fee of Rs. 200 will be charged.
– Should  Noble Battery cancel the order due to non-availability or any other reason, no cancellation fee will be incurred.
– In the event of receiving a damaged or defective product, please report the issue to our customer care team immediately upon delivery. We will promptly replace the item at no additional cost.
– Customers who receive products that do not match their order should notify our customer care team upon delivery for quick resolution.
– Any complaints regarding product warranty, assurance, or manufacturing defects will be addressed promptly by our dedicated support team.

 

Refund Policy:

Our refund policy ensures fairness and transparency in transactions:

– Orders canceled before 24 hours of placement, with no shipping process initiated, will receive a complete refund of the product value.
– Orders canceled within 24 hours of placement, with the shipping process initiated, will incur a cancellation fee.
– For online payments, orders canceled after 24 hours of placement, without shipping initiated, will be subject to a 2% charge of the product value.
– Similarly, online orders canceled after 24 hours with shipping initiated will incur both a cancellation fee and a 2% charge of the product value.
– Refunds will be processed within 7-10 business days and credited to the respective bank account, credit card, debit card, or net banking used for the transaction.

 

7 Days Money Back Guarantee:

Noble Battery offers a 7-day money-back guarantee on all battery and inverter purchases. Customers can claim a refund under the following conditions:

– Defective or non-functional product delivery.
– Receipt of a wrong product.
– Delivery of a dead battery.
– Damage or tampering of the original packaging.

To initiate a refund, replacement, or money-back claim, customers must inform our customer care team immediately upon detecting any issues. Our representative will facilitate the collection process.

We advise customers to retain all relevant provisions, including product packaging, manuals, warranty cards, and accessories, during the refund process. Any defects arising after delivery, installation, and demonstration of the product are subject to the respective brand’s warranty terms.

At Noble Battery, customer satisfaction is our top priority. We strive to provide efficient service and support, ensuring a hassle-free experience for all our patrons. Should you have any queries or concerns, please don’t hesitate to reach out to us.